Residential Dining Manager: Lead Food & Service Excellence

Penn State University; University Park (TX); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits package

Job summary

Penn State University is seeking a Residential Dining - Assistant Manager to lead operations across residential and retail dining locations. You will drive exceptional dining experiences through strong leadership, food service oversight, and a commitment to service, safety, and innovation.

Responsibilities include staff hiring and development, quality control, regulatory compliance, budget analysis, inventory management, and collaboration on new products and catering events.

Qualifications

• Bachelor's Degree and 3+ years of relevant experience required.
• Required Certifications: None

Responsibilities

• Create an environment for excellence in customer service; monitor food preparation; ensure overall quality of product and services offered
• Hire, train, coach, supervise, and evaluate assigned employees; prepare schedules; communicate and enforce standards
• Uphold food quality control procedures; conduct regulatory compliance inspections; assure adherence to university and departmental policies, procedures, and guidelines; report, address, and correct discrepancies
• Address staff, customer, and vendor issues of concern; provide guidance and timely solutions; follow-up as necessary; escalated as required
• Execute environmental stewardship in all operational areas; evaluate, schedule, and oversee equipment and facility maintenance; recommend equipment purchases; participate in facility renovations and upgrade projects as directed
• Analyze budgetary items, containment costs, and business growth opportunities; prepare reports and make recommendations
• Maintain inventory; purchase product and supplies; negotiate prices; resolve quality and quantity issues
• Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, and concepts
• Meet with special event and catering customers; manage, plan, and execute functions to customer satisfaction
• Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required
• Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned

Education

Bachelor's Degree

Job description

Penn State University is seeking a Residential Dining - Assistant Manager to lead operations across residential and retail dining locations. You will drive exceptional dining experiences through strong leadership, food service oversight, and a commitment to service, safety, and innovation.

Responsibilities include staff hiring and development, quality control, regulatory compliance, budget analysis, inventory management, and collaboration on new products and catering events.