Residential Design Consultant for Tile & Surfaces

Floor & Decor; San Leandro (CA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and holidays

Volunteer Time Off

Job summary

Floor & Decor is seeking a design consultant to greet customers, capture project needs, educate clients on design options, and craft tailored concepts that fit their personal style, lifestyle, and budget.

The role involves scheduling appointments, building a design-focused client base, and selling complete design solutions for residential and commercial spaces using Tile, Wood, Stone, and Accessories. You will work closely with store leadership to drive sales and project execution.

Qualifications

• Prior experience with kitchen and bath design or product specification for remodeling strongly preferred
• Minimum of 1 year interior design or retail/sales experience
• Degree in Design is a plus
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 12 months of experience in a design consultant position

Responsibilities

• Greet store customers in a helpful manner and support store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Perform other duties as assigned

Skills

Kitchen & Bath Design

Product Specification

Interior Design Experience

Retail/Sales Experience

Hard Surface Flooring Knowledge

Education

Design Degree

Tools

Salesforce

Online Design Scheduler

MyProject

Microsoft Office

Job description

Floor & Decor is seeking a design consultant to greet customers, capture project needs, educate clients on design options, and craft tailored concepts that fit their personal style, lifestyle, and budget.

The role involves scheduling appointments, building a design-focused client base, and selling complete design solutions for residential and commercial spaces using Tile, Wood, Stone, and Accessories. You will work closely with store leadership to drive sales and project execution.