Design Studio Consultant: Tile & Stone Design & Sales

Floor & Decor; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Floor & Decor is seeking a Design Consultant to meet with customers in-store, assess design needs, and create floor-wide color and material plans including tile, wood, and stone options. You will schedule appointments, leverage design tools, and drive sales while delivering exceptional customer service.

The role requires interior design experience, strong communication, and the ability to work retail hours including weekends.

Qualifications

• 1 year of interior design experience or an equivalent combination of education and experience sufficient to perform the essential functions.
• Knowledge of hard surface flooring is a plus
• Excellent customer service skills
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task
• Ability to identify and resolve problems in a timely manner
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Willing to work retail hours to include weekends, and some holidays
• Perform other duties as assigned.

Responsibilities

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan
• Meet and exceed established goals
• Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc…
• Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up
• Act and work in a manner that is consistent with company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

Skills

Interior design experience

Customer service

Basic math

Multi-tasking

Verbal communication

Written communication

Microsoft Office

Tools

SketchUp

Salesforce CRM

MyOrder

Online Design Scheduler

Job description

Floor & Decor is seeking a Design Consultant to meet with customers in-store, assess design needs, and create floor-wide color and material plans including tile, wood, and stone options. You will schedule appointments, leverage design tools, and drive sales while delivering exceptional customer service.

The role requires interior design experience, strong communication, and the ability to work retail hours including weekends.