Residential Counselor — Empower Residents & Growth Benefits

Catholic Charities of the Archdiocese of New York

New York (NY)

On-site

USD 32,000 - 35,000

Full time

5 days ago
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Benefits offered by this job

Full medical, vision, and dental
Retirement plans
Paid time off (holidays)
Flexible Spending Accounts
Tuition reimbursement and professional
Professional development

Job summary

Catholic Charities of the Archdiocese of New York is seeking a Residential Counselor in Staten Island to implement and manage community residence programs. You will help residents develop life skills and document services in comprehensive plans, while providing crisis support and counseling as needed.

The position requires a High School Diploma, experience with mental health populations, and flexibility for emergencies. Benefits include health coverage and professional development opportunities.

Qualifications

  • High School Diploma required.
  • Experience helping individuals with serious mental illness or similar population.
  • Experience with providing security is a plus.

Responsibilities

  • Provide case management services to all assigned residents.
  • Implement individual service plans to assist residents in attaining rehabilitation goals.
  • Offer instruction and service delivery in multiple service categories through role modeling, guidance, training and support.
  • Document all services and interactions in residents' case records and maintain the record.
  • Engage residents in regular discussions around their short and long-term goals and evaluation of services.
  • Provide ongoing counseling support to residents as needed.
  • Draft the resident's comprehensive service plan and facilitate involvement in discussions.
  • Act as liaison for services in the comprehensive service plan (medical, psychiatric, dental, benefits, etc.).
  • Manage incidents and intervene to minimize risk; notify the program's Manager and document events.
  • Integrate care with other agency staff and service providers.
  • Attend all required meetings.
  • Help maintain a safe and appropriate living environment.
  • Supervise medication distribution where applicable and track counts.
  • Prepare meals for residents when applicable.
  • Escort clients to medical appointments or benefits appointments.
  • Conduct bedroom/apartment inspections.
  • Document significant building activities in the logbook and ensure visitor sign-in.
  • Assist with monthly fire drills.
  • Assist in planning recreational activities.

Skills

Good judgment
Customer service
Time management
Communication with manager
CPR/First Aid certification
Teamwork
Emergency responsiveness
Multi-tasking
Proactive problem solving
Crisis management
Conflict resolution
Written communication
De-escalation techniques
Independence
Patient, compassionate approach

Education

High School Diploma

Tools

Foothold AWARDS
Microsoft WORD

Job description

Catholic Charities of the Archdiocese of New York is seeking a Residential Counselor in Staten Island to implement and manage community residence programs. You will help residents develop life skills and document services in comprehensive plans, while providing crisis support and counseling as needed.

The position requires a High School Diploma, experience with mental health populations, and flexibility for emergencies. Benefits include health coverage and professional development opportunities.

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