Residential Counselor — Empower Independent Living

Catholic Charities, Archdiocese of New York; New York (NY); On-site; USD 49,000 - 53,000; Full time

Job summary

Catholic Charities, Archdiocese of New York is seeking a Residential Counselor to support the Community Residence and Permanent Housing programs in Bronx or Staten Island. You will help residents learn life skills and document services under a comprehensive plan.

This full-time, non-exempt role requires strong judgment, clear communication, and the ability to respond to crises. You will collaborate with program staff, assist with daily living tasks, and support residents toward greater

Qualifications

• High School Diploma.
• Experience relevant to helping individuals with serious mental illness or similar population.
• Ability to manage crises and maintain composure.
• Strong judgment and customer service skills.
• Good written and verbal communication.

Responsibilities

• Provide case management services to all assigned residents.
• Implement individual service plans to assist residents in attaining rehabilitation goals.
• Document all services and interactions in residents’ case records and maintain the entire record by completing all required and associated documentation.
• Engage residents in regular discussions around their individual short and long-term goals and an evaluation of the services they receive.
• Provide ongoing counseling support to residents as needed.
• Act as liaison for all other services needed by the residents and specified in the comprehensive service plan.
• Manage incidents and intervene appropriately to minimize risk of potential harm to all.

Skills

Good judgment

Strong customer services skills

Time management

Teamwork

Crisis management

Effective written and verbal comms

Flexibility for emergencies

Education

High School Diploma

Experience with mental illness population

Job description

Catholic Charities, Archdiocese of New York is seeking a Residential Counselor to support the Community Residence and Permanent Housing programs in Bronx or Staten Island. You will help residents learn life skills and document services under a comprehensive plan.

This full-time, non-exempt role requires strong judgment, clear communication, and the ability to respond to crises. You will collaborate with program staff, assist with daily living tasks, and support residents toward greater