Residential Care Team Lead — 3-Shift Supervisor

The Resource Center; Jamestown (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

The Resource Center is seeking a Residential Site Supervisor to oversee day-to-day operations of residences with ten beds or more. You will supervise staff across three shifts, ensure individualized programming, and contribute to habilitation plans.

This role requires strong leadership, communication, and crisis management skills. You will collaborate with the Residence Coordinator to maintain high-quality services, monitor behavior plans, and provide input on assessments and staff development.

Qualifications

• Proven leadership and teambuilding abilities with effective hiring and staffing.
• Strong interpersonal skills: compassion, integrity, ethics, trust, and professionalism.
• Excellent time management, organization, and problem-solving capabilities.

Responsibilities

• Oversee day-to-day operation and management of residences (ICF/IRA with 10+ beds).
• Provide supervision and support to residence staff; ensure implementation of individualized programming.
• Assist in development, monitoring, and updates of residential habilitation plans; input on assessments.
• Design and implement individual behavior management plans and SCIP-related strategies as needed; manage on-call duties.

Skills

Leadership

Staffing

Interpersonal skills

Time management

Problem solving

Documentation

Crisis intervention

Job description

The Resource Center is seeking a Residential Site Supervisor to oversee day-to-day operations of residences with ten beds or more. You will supervise staff across three shifts, ensure individualized programming, and contribute to habilitation plans.

This role requires strong leadership, communication, and crisis management skills. You will collaborate with the Residence Coordinator to maintain high-quality services, monitor behavior plans, and provide input on assessments and staff development.