Residential Broadband Technician – Install & Educate

Astound; Odessa (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

Job summary

Astound is hiring a residential installer in Texas to perform on-site data, video, and phone service connections, ensuring quality from the start.

You will educate customers, apply safety standards, and collaborate with dispatch while maintaining service metrics. No prior experience required; on-the-job training provided.

This role emphasizes physical readiness, teamwork, and strong communication, with a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent required or preferred.
• Entry level position with on-the-job training provided.
• Must maintain a satisfactory driving record and valid driver’s license.
• Ability to learn to operate tools and safety procedures.

Responsibilities

• Performs residential installs and disconnects on customer premises according to standards.
• Provide a positive customer experience by ensuring correct RF and signal levels before completion.
• Maintain communication with leadership and dispatch to ensure productive routing and safety.
• Provide customer education and identify upsell opportunities for products and services.
• Operate company vehicle in a safe and responsible manner.
• Other duties as assigned.

Skills

Customer Service

Communication

Basic Computer Skills

Problem solving

Time Management

Teamwork

Working alone

Education

High school diploma or equivalent

Tools

Ladder

Hand or Power Tools

Job description

Astound is hiring a residential installer in Texas to perform on-site data, video, and phone service connections, ensuring quality from the start.

You will educate customers, apply safety standards, and collaborate with dispatch while maintaining service metrics. No prior experience required; on-the-job training provided.

This role emphasizes physical readiness, teamwork, and strong communication, with a comprehensive benefits package and opportunities for growth.