Residential Broadband Installer & WiFi Specialist

Comcast; South Burlington (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

Comcast Corporation is seeking an entry-level broadband installation and troubleshooting technician. You will perform service installations, assess customer needs, and design basic home networks using coax, Ethernet, and Wi‑Fi to ensure quality service.

The role requires completing required training and certifications, working with established procedures, and maintaining safety standards while serving customers with professionalism and reliability.

Qualifications

• Entry-level position with required training and certifications.
• Ability to perform installations and troubleshoot following NEC/NESC requirements and local ordinances.
• Willingness to perform physical tasks and work in varying weather conditions.

Responsibilities

• Performs installations and changes of service while following company procedures and safety practices.
• Troubleshoots the drop from the tap to customer equipment and designs basic home networks (coax, Ethernet, Wi‑Fi, MoCA).
• Maintains accurate records for entry in the customer account.
• Assesses service quality and makes adjustments to ensure reliable delivery.
• Plays a role in Wi‑Fi installation planning and device placement within homes.

Skills

Customer-Focused

Professional Etiquette

Technical Knowledge

Adaptability

Self Motivation

Communication

Resilience

Problem Solving

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking an entry-level broadband installation and troubleshooting technician. You will perform service installations, assess customer needs, and design basic home networks using coax, Ethernet, and Wi‑Fi to ensure quality service.

The role requires completing required training and certifications, working with established procedures, and maintaining safety standards while serving customers with professionalism and reliability.