Home Broadband Installer & WiFi Troubleshooter

Comcast Corporation; Smyrna (GA); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Comcast Corporation is seeking a Residential Installation & Service Technician to perform in-home broadband installation and troubleshooting. You will work in customers’ homes to install services, restore connectivity, and ensure a positive experience, using proper tools and safety practices.

The role requires lifting up to 70 pounds, working at heights, and a valid driver's license. Training, benefits, and opportunities for advancement are provided as part of Comcast’s comprehensive program.

Formación

• High School Diploma / GED.
• Ability to lift up to 70 pounds and work at heights up to 26 ft.
• Valid driver’s license and reliable transportation.
• Customer-facing role with strong communication and professionalism.

Responsabilidades

• Perform residential installations, service changes, and disconnects following safety procedures.
• Diagnose and resolve issues from network to customer equipment.
• Install home networks using coax, Ethernet, and Wi‑Fi as needed.
• Document work and update customer accounts with digital tools.

Conocimientos

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Educación

High School Diploma / GED

Descripción del empleo

Comcast Corporation is seeking a Residential Installation & Service Technician to perform in-home broadband installation and troubleshooting. You will work in customers’ homes to install services, restore connectivity, and ensure a positive experience, using proper tools and safety practices.

The role requires lifting up to 70 pounds, working at heights, and a valid driver's license. Training, benefits, and opportunities for advancement are provided as part of Comcast’s comprehensive program.