Resident Support Specialist — Eastern Suffolk County (Per Diem)

Community Housing Innovations; Town of Riverhead (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) retirement plan

Job summary

Community Housing Innovations (CHI) is seeking a front desk/security associate to support residents and visitors at the Riverhead facility. You will screen clients, perform bag searches, monitor cameras, and respond to safety concerns.

The role requires a high school diploma, 1–2 years' related experience, and good communication in English (bi-lingual Spanish a plus). Per diem shifts are available, with benefits including paid time off and health insurance.

Qualifications

• Excellent verbal and written communication skills.
• Bi-lingual (Spanish) is a plus.
• High School Diploma or GED required.

Responsibilities

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De‑escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Assist with room preparation and turnover for new clients.

Skills

Verbal communication

Written communication

Bilingual (Spanish)

Education

High School Diploma or GED

Tools

MS Windows

MS Office

Job description

Community Housing Innovations (CHI) is seeking a front desk/security associate to support residents and visitors at the Riverhead facility. You will screen clients, perform bag searches, monitor cameras, and respond to safety concerns.

The role requires a high school diploma, 1–2 years' related experience, and good communication in English (bi-lingual Spanish a plus). Per diem shifts are available, with benefits including paid time off and health insurance.