Per Diem Resident Support Specialist-Eastern Suffolk County

Community Housing Innovations; Town of Riverhead (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) retirement plan

Job summary

Community Housing Innovations (CHI) is seeking a front desk/security associate to support residents and visitors at the Riverhead facility. You will screen clients, perform bag searches, monitor cameras, and respond to safety concerns.

The role requires a high school diploma, 1–2 years' related experience, and good communication in English (bi-lingual Spanish a plus). Per diem shifts are available, with benefits including paid time off and health insurance.

Qualifications

• Excellent verbal and written communication skills.
• Bi-lingual (Spanish) is a plus.
• High School Diploma or GED required.

Responsibilities

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De‑escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Assist with room preparation and turnover for new clients.

Skills

Verbal communication

Written communication

Bilingual (Spanish)

Education

High School Diploma or GED

Tools

MS Windows

MS Office

Job description

Job Details

Job Location: LI- West Main - Riverhead, NY 11901. Salary Range: $19.00 - $39,520.00 Hourly.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De‑escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

ANYTHING ELSE?

Salary: $19.00 per hour (up to $39,520 annually). Open shifts: per diem, varies.

WHAT DO I NEED?

• Education: High School Diploma or GED required.
• Experience: 1-2 years of experience working in related field preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi‑lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even‑tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

WHY CHI?

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Programiti
• Monthly trainings and career development plans

DIVERSITY, EQUITY, AND INCLUSION

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.