Per Diem Resident Support Specialist-Eastern Suffolk County

Community Housing Innovations, Inc.; Town of Riverhead (NY); On-site; USD 39,000 - 40,000; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental and vision plans

401(k) retirement plan

Employee Assistance Program

Job summary

A nonprofit housing organization in Riverhead, NY is seeking a Per Diem Resident Support Specialist. In this role, you will provide a safe and supervised environment for residents, screen clients and visitors, de-escalate crises, and ensure that facility policies are followed. Candidates must have a High School Diploma or GED, with 1–2 years of related experience preferred. The pay is $19 per hour with several employee benefits including health insurance and paid time off.

Qualifications

• 1–2 years of experience working in a related field preferred.
• Basic competency in MS Windows and MS Office.
• Ability to tour property, walk distances, and climb stairs.

Responsibilities

• Provide a safe, structured environment for residents and staff.
• Screen clients and visitors entering the facility.
• De-escalate potential crisis situations.

Skills

Excellent verbal and written communication skills

Bilingual (Spanish)

Ability to work independently

Negotiation skills

Adaptability and prioritization

Education

High School Diploma or GED

Tools

MS Windows

MS Office

Job description

About CHI

Community Housing Innovations (CHI) is a not‑for‑profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Job Summary

Per diem Resident Support Specialist (RSS) to support our Eastern Suffolk County programs. You will provide a safe, structured, and supervised environment for CHI residents and staff, coordinate and verify client movement in the facility, monitor conduct and overall behavior during tour of duty, and perform the following functions.

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De‑escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

Compensation & Schedule

Salary: $19.00 per hour (up to $39,520 annually).

Open shifts: per diem, varies.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1–2 years of experience working in a related field preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bilingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even‑tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Benefits

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage‑ Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Diversity, Equity, and Inclusion

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.