Resident Services Program Manager - Supportive Housing

Foundation Communities; Austin (TX); On-site; USD 62,000 - 69,000; Full time

Job summary

Foundation Communities is seeking a dedicated Supportive Housing Program Manager to lead the resident services team in a supportive housing SRO community, promoting stable housing and improved well-being. You will supervise staff, coordinate services with healthcare providers and partners, and ensure program compliance and outcomes.

The role emphasizes collaboration with property management and community partners, crisis intervention, and data-driven program operations while guiding residents

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• Minimum 3 years in supportive housing, case management or related social services field.
• Minimum 1 year of staff supervision experience.
• Experience with complex needs (behavioral health, housing instability) preferred.
• Ability to build relationships with residents, staff and partners.

Responsibilities

• Provide direct case management and care coordination to support housing retention and resident goals.
• Assist residents in accessing community resources (healthcare, behavioral health, employment, benefits).
• Develop on-site programs, groups and activities based on resident interests.

Skills

Case management

Staff supervision

Relationship building

Organizational skills

Communication

Education

Bachelor’s degree in social work or related field

Job description

Foundation Communities is seeking a dedicated Supportive Housing Program Manager to lead the resident services team in a supportive housing SRO community, promoting stable housing and improved well-being. You will supervise staff, coordinate services with healthcare providers and partners, and ensure program compliance and outcomes.

The role emphasizes collaboration with property management and community partners, crisis intervention, and data-driven program operations while guiding residents