Resident Services Manager: Supportive Housing Leader

Abode Services; Oakland (CA); On-site; USD 80,000 - 96,000; Full time

Benefits offered by this job

Salary: $80,000 - $96,000/year DOE

PTO: 19 days

12 paid Holidays per year

100% medical, dental and vision for'’s

Employer 403(b) with match

Professional development trainings

All staff events

Dynamic, mission-driven culture

Job summary

Abode Services in Oakland, CA, is seeking a Resident Services Manager to oversee permanent supportive housing resident services and supervise site coordinators. The role includes monthly reports, budget adherence, and collaboration with supervisors to ensure high-quality programs.

Requirements include a Bachelor’s degree in a related field, 3 years of case management, and 2 years of supervision and contracts management. Evening/weekend hours may be required.

Qualifications

• Bachelor’s degree in Sociology, Psychology, Social Work, or related field.
• 3 years of case management experience delivering services to homeless or low-income individuals and/or families.
• 2 years of staff supervision, budget, and contracts management.
• Valid California driver's license and current auto insurance with a clean DMV record.
• Ability to drive and transport participants when required.
• Evening and weekend hours may be required.

Responsibilities

• Develop, with other key staff, a vision and philosophy for services offered through the Supportive Housing programs.
• Empower employees to fulfill the program’s mission and philosophy to meet residents’ needs.
• Oversee all service coordinators delivering services to individuals and families within the sites.
• Provide leadership by collaborating with property management and partnerships.
• Provide training and staff development to enhance service quality.
• Collaborate with community organizations to provide comprehensive client services.
• Assist with access to needed community services including assessments, childcare, learning disabilities, and domestic violence issues.
• Regularly evaluate services on site, including Supportive Housing and Children’s services.
• Ensure accurate documentation in case files, time sheets, and electronic systems.
• Perform other duties as assigned.

Skills

Case management

Staff supervision

Budget management

Contracts management

Driving (California)

Evenings/weekends availability

Education

Bachelor’s degree in Sociology

Bachelor’s degree in Psychology

Bachelor’s degree in Social Work

Bachelor’s degree in Human Services or related field

Job description

Abode Services in Oakland, CA, is seeking a Resident Services Manager to oversee permanent supportive housing resident services and supervise site coordinators. The role includes monthly reports, budget adherence, and collaboration with supervisors to ensure high-quality programs.

Requirements include a Bachelor’s degree in a related field, 3 years of case management, and 2 years of supervision and contracts management. Evening/weekend hours may be required.