Program Manager, Services — Housing Stability Leader

Abode; San Leandro (CA); On-site; USD 75,000 - 92,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

19 PTO days

12 Holidays per year

Professional Development Trainings and

Leadership Academy Programs

All Staff Events

Job summary

Abode Services is seeking a Program Manager, Services in Alameda County to lead a multidisciplinary team focused on helping adults and families maintain housing and access wraparound supports. The role oversees staff, collaborates with case management partners, and manages contracts and program budgets.

The ideal candidate has a relevant bachelor's degree (psychology, human services, social work, or sociology) and several years of experience in housing and homeless services, including

Qualifications

• Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field or equivalent experience.
• 3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.
• 2 years of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.
• Use of personal vehicle and proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.

Responsibilities

• Provide direct supervision to all Program staff and interns.
• Provide regular and appropriate feedback including training, opportunities for professional growth, verbal, and written improvement plans when needed, and regular evaluations.
• Ensure that all program staff under your leadership are meeting the goals as set forth in their program’s respective grants.
• Coordinate training, schedules, caseloads, vacations, and assignments as part of program administration.
• Provide support to staff when dealing with client crises, problem solving with managers on challenging participant situations, and develop on-going housing stability interventions with staff.
• Build collaborative relationships with property management and on-site resident services staff if applicable. Advocate for participants housed at various sites as needed.
• Supervise staff and provide feedback, coaching, training, and disciplinary action as needed.
• Work with staff to ensure timely and accurate data entry is occurring.
• Work with Data Specialists on reporting to funders and stakeholders on program activities.
• Monitor Programs contracts to ensure maximization of funding and program deliverables are met and support with program audits.
• Assist in developing policy and procedures and other aspects of programs.
• Facilitate case conferencing and administrative meetings.
• Assist in developing materials, assessment tools, job descriptions, and other program processes/documents/tools.
• Other duties as assigned.

Skills

Staff supervision

Training and coaching

Client crisis support

Education

Bachelor's degree in psychology

Bachelor's degree in Human Services

Bachelor's degree in Social Work

Bachelor's degree in Sociology

Job description

Abode Services is seeking a Program Manager, Services in Alameda County to lead a multidisciplinary team focused on helping adults and families maintain housing and access wraparound supports. The role oversees staff, collaborates with case management partners, and manages contracts and program budgets.

The ideal candidate has a relevant bachelor's degree (psychology, human services, social work, or sociology) and several years of experience in housing and homeless services, including