Resident Services & Leasing Specialist

Knoxville's Community Development Corporation; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Paid time off & sick leave

Job summary

Knoxville's Community Development Corporation (KCDC) is seeking a Leasing & Resident Services Specialist at Western Heights to welcome residents and handle leasing paperwork, housing certifications, and daily tasks to keep the property office running smoothly.

You will work under the Property Manager to support leasing, resident services, and office administration, managing inquiries, waiting lists, and data in Yardi and MS Office. Experience with LIHTC or rental assistance is a plus.

Qualifications

• Knowledge of affordable housing programs and regulations.
• Experience with rental assistance programs and LIHTC is a plus.
• Proficiency with Yardi and MS Office.

Responsibilities

• Greet visitors and answer inquiries professionally.
• Lease available apartments and maintain an active waiting list.
• Maintain resident files and enter data into Yardi.
• Coordinate housing certifications and generate EIV reports.
• Prepare lease signings and notices.
• Support office efficiency and follow policies.

Skills

Customer service

Organizational skills

Time management

Communication

Yardi proficiency

MS Office

Data entry

Bilingual Spanish

Education

High School Diploma or GED

Tools

Yardi property management

Microsoft Office Suite

Job description

Knoxville's Community Development Corporation (KCDC) is seeking a Leasing & Resident Services Specialist at Western Heights to welcome residents and handle leasing paperwork, housing certifications, and daily tasks to keep the property office running smoothly.

You will work under the Property Manager to support leasing, resident services, and office administration, managing inquiries, waiting lists, and data in Yardi and MS Office. Experience with LIHTC or rental assistance is a plus.