Affordable Housing Leasing & Occupancy Expert

Knoxville's Community Development Corporation (KCDC); Knoxville (TN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Knoxville's Community Development Corporation (KCDC) seeks a Leasing and Occupancy Specialist to support the leasing office and manage day-to-day clerical tasks. You will handle leasing, screenings, and notices while maintaining compliant processes for diverse housing programs.

The role requires strong customer service, organization, and computer literacy, including Yardi and MS Office. A flexible schedule and bilingual ability are a plus in a dynamic community setting.

Qualifications

• High School Diploma or GED and 1 year of general clerical office experience.
• Knowledge of KCDC policies and housing regulations; ability to learn.
• Proficiency with Microsoft Office and Yardi property management software.
• Excellent customer service, professionalism, and program knowledge.

Responsabilités

• Greets visitors, answers office phone, and handles voicemail.
• Provides customer service by addressing resident concerns promptly.
• Files, organizes, and maintains resident records per policy.
• Enters and updates information in Yardi and monitors waiting lists.
• Prepares lease and related documents; schedules appointments and verifications.
• Generates EIV reports and tenant correspondence letters.
• Adheres to processes; may work overtime and Saturdays as scheduled.
• Performs other duties as assigned.

Connaissances

Customer service

Time management

Professional writing

Spanish language (desired)

Formation

High School Diploma or GED

1 year clerical experience

Outils

Yardi

Microsoft Office Suite

Description du poste

Knoxville's Community Development Corporation (KCDC) seeks a Leasing and Occupancy Specialist to support the leasing office and manage day-to-day clerical tasks. You will handle leasing, screenings, and notices while maintaining compliant processes for diverse housing programs.

The role requires strong customer service, organization, and computer literacy, including Yardi and MS Office. A flexible schedule and bilingual ability are a plus in a dynamic community setting.