Resident Services & Housekeeping Aide

Hawthorn Senior Living; Allen (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee Assistance Program

Job summary

Hawthorn Senior Living in Allen, TX, seeks a compassionate universal worker to maintain resident apartments and common areas. You will serve meals, assist residents with meal selections, and help with daily cleaning tasks in a fast-paced setting.

The role involves walking, standing, and multitasking across housekeeping and dining duties, with opportunities to cross-train in other positions as directed by supervision.

Qualifications

• Must be at least 18 years old.
• Ability to perform housekeeping duties following housekeeping sanitation standards and current guidelines.
• Ability to communicate, in a clear and concise manner with residents in the care and cleaning of their apartments.
• Ability to present meal alternatives to residents and guests.
• Have a general knowledge of sanitation and safe food handling practices.
• Embodies a patient and creative attitude with the ability to "think outside the box."
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents, guests and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.
• Ability to work under time constraints and meet department deadlines.

Responsibilities

• Regular, on-site attendance and punctuality are required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all Company policies, procedures and standards.
• Cleans resident apartments according to Hawthorn guidelines and schedule, including vacuuming carpets and cleaning surfaces.
• Cleans community common areas according to schedule, including vacuuming, mopping, and dusting.
• Serving duties: greets residents, takes orders, serves meals, delivers trays, busses tables, and cleans dining areas.
• Maintains food handlers permit as necessary to fulfill state or provincial regulations.
• Performs other duties as assigned by supervisor.

Skills

Communication skills

Customer service

Team player

Attention to detail

English proficiency

Multitasking

Time management

Job description

Hawthorn Senior Living in Allen, TX, seeks a compassionate universal worker to maintain resident apartments and common areas. You will serve meals, assist residents with meal selections, and help with daily cleaning tasks in a fast-paced setting.

The role involves walking, standing, and multitasking across housekeeping and dining duties, with opportunities to cross-train in other positions as directed by supervision.