Resident Services Front Desk Concierge (Evenings & Weekends)

Azria Health; Wichita (KS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Holiday Pay

401K

Job summary

Azria Health Wichita is seeking a friendly Receptionist to join our front desk team. You will answer calls, direct inquiries, manage residents lists, and support daily facility operations with warmth and confidentiality.

Requirements include a high school diploma (or equivalent), at least 6 months of related experience, fluent English, and professional phone communication. Reports to the Executive Director and contributes to a welcoming, organized environment.

Qualifications

• Fluent in English, clear professional phone communications/voice.
• Ability to take messages and sort mail, interact with residents and families.

Responsibilities

• Answer telephone, determine nature of call, and relay information within the facility as necessary
• Operate paging/telephone system as required and locate personnel through paging system as needed
• Maintain a current list of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Reports suspicious persons/information supervisor immediately
• Ensure guests/visitors abide by existing rules
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
• Maintain confidentiality of all pertinent resident information to ensure resident rights are protected
• Operate various office equipment as needed
• Attend and participate in in-service and on-the-job training as required
• Ensure that residents rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed
• Participate in the overall quality assessment and improvement program activities
• Assist with administrative duties as required
• Ensure administrative supplies are replenished in work areas as necessary
• Perform additional duties as assigned

Skills

Fluent English

Education

High school diploma or equivalent

Job description

Azria Health Wichita is seeking a friendly Receptionist to join our front desk team. You will answer calls, direct inquiries, manage residents lists, and support daily facility operations with warmth and confidentiality.

Requirements include a high school diploma (or equivalent), at least 6 months of related experience, fluent English, and professional phone communication. Reports to the Executive Director and contributes to a welcoming, organized environment.