Resident Services Director

Colonial Group; Meridian (ID); Hybride; USD 95 000 - 125 000; Plein temps

Résumé du poste

Touchmark at Meadow Lake Village (Touchmark, LLC) seeks a Director of Resident Services to oversee Home Care, Dining, Building Services, Life Enrichment, Transportation, and Health & Fitness teams. This leader ensures top-quality daily operations across departments and sets a high standard of service for residents and families.

The ideal candidate will bring compassion, integrity, leadership, and a strong drive to deliver excellence in a senior living environment with fiscal discipline and staff

Qualifications

• Bachelor's degree preferred or combination of education and hands-on experience in health care, hospitality operations, facilities management or related field.
• 7+ years of experience in hospitality operations or facilities management.
• 5+ years’ experience managing staff.
• Experience working with seniors preferred.
• Experience in budget development and fiscal management.
• Possession of valid Driver's License.

Responsabilités

• Oversee operations in the community including Home Care, Dining Services, Building Services, Life Enrichment, Transportation, and Health & Fitness teams.
• Ensure the highest quality day-to-day operations for these departments.

Connaissances

Compassion

Integrity

Leadership

Financial acumen

Formation

Bachelor's degree or equivalent

Description du poste

As the Director of Resident Services at Touchmark at Meadow Lake Village,you will have the daily opportunity to distinguish yourself by being a positive presence in the lives of residents and their family members as well as with a staff that embraces quality company culture. In this important leadership role, you will be responsible for overseeing operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams in our community. This includes ensuring the highest quality day-to-day operations for these departments.

The ideal candidate will be someone who:

• Is compassionate and works with deep integrity
• Has a drive to succeed and to achieve financial security (approaches their job as if it is own business)
• Has a desire to continuously learn new things (our industry, services, processes)
• Is highly motivated to help and serve others (this is what gets you out of bed in the morning)

Position & Educational Requirements:

• Bachelor's degree preferred or a combination of education and hands‑on experience in health care, hospitality operations, facilities management or a related field.
• 7 or more years, depending on education, of experience in hospitality operations or facilities management.
• 5+ years’ experience managing staff.
• Experience working with seniors preferred
• Experience in budget development and fiscal management.
• Possession of valid Driver's License.