Director of Resident Experience

Colonial Group; Meridian (ID); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Touchmark at Meadow Lake Village (Touchmark, LLC) seeks a Director of Resident Services to oversee Home Care, Dining, Building Services, Life Enrichment, Transportation, and Health & Fitness teams. This leader ensures top-quality daily operations across departments and sets a high standard of service for residents and families.

The ideal candidate will bring compassion, integrity, leadership, and a strong drive to deliver excellence in a senior living environment with fiscal discipline and staff

Qualifications

• Bachelor's degree preferred or combination of education and hands-on experience in health care, hospitality operations, facilities management or related field.
• 7+ years of experience in hospitality operations or facilities management.
• 5+ years’ experience managing staff.
• Experience working with seniors preferred.
• Experience in budget development and fiscal management.
• Possession of valid Driver's License.

Responsibilities

• Oversee operations in the community including Home Care, Dining Services, Building Services, Life Enrichment, Transportation, and Health & Fitness teams.
• Ensure the highest quality day-to-day operations for these departments.

Skills

Compassion

Integrity

Leadership

Financial acumen

Education

Bachelor's degree or equivalent

Job description

Touchmark at Meadow Lake Village (Touchmark, LLC) seeks a Director of Resident Services to oversee Home Care, Dining, Building Services, Life Enrichment, Transportation, and Health & Fitness teams. This leader ensures top-quality daily operations across departments and sets a high standard of service for residents and families.

The ideal candidate will bring compassion, integrity, leadership, and a strong drive to deliver excellence in a senior living environment with fiscal discipline and staff