Resident Experience & Services Leader

Colonial Group

McKinney (TX)

Hybride

USD 90 000 - 140 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Paid time off / Holidays
Health, dental, vision insurance
Education assistance
Bonus and retirement plans
Flexible Spending Accounts (FSAs)
On-Demand Pay
Employee Assistance Program
Supplemental insurance options

Résumé du poste

Touchmark, LLC in McKinney, TX seeks a Director of Resident Services to lead Home Care, Dining, Building Services, Life Enrichment, Transportation, and Health & Fitness, ensuring top-quality daily operations and resident satisfaction.

The ideal candidate has compassionate leadership, integrity, a drive to succeed, and a commitment to ongoing learning; 7+ years in hospitality operations or facilities management with budget experience and a driver’s license preferred.

Qualifications

  • Bachelor's degree preferred or a combination of education and hands-on experience in health care, hospitality operations, facilities management, or a related field.
  • 7 or more years of experience in hospitality operations or facilities management.
  • 5+ years’ experience managing staff.
  • Experience working with seniors preferred.
  • Experience in budget development and fiscal management.
  • Possession of valid Driver's License.

Responsabilités

  • Oversee operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams.
  • Ensure the highest quality day-to-day operations for these departments.

Connaissances

Compassionate
Integrity
Leadership
Lifelong learning

Formation

Bachelor's degree preferred

Description du poste

As the Director of Resident Services,you will have the daily opportunity to distinguish yourself by being a positive presence in the lives of residents and their family members as well as with a staff that embraces quality company culture. In this important leadership role, you will be responsible for overseeing operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams in our community. This includes ensuring the highest quality day-to-day operations for these departments.

The ideal candidate will be someone who:

  • Is compassionate and works with deep integrity
  • Has a drive to succeed and to achieve financial security (approaches their job as if it is own business)
  • Has a desire to continuously learn new things (our industry, services, processes)
  • Is highly motivated to help and serve others (this is what gets you out of bed in the morning)

Position & Educational Requirements:

  • Bachelor's degree preferred or a combination of education and hands-on experience in health care, hospitality operations, facilities management, or a related field.
  • 7 or more years, depending on education, of experience in hospitality operations or facilities management.
  • 5+ years’ experience managing staff.
  • Experience working with seniors preferred
  • Experience in budget development and fiscal management.
  • Possession of valid Driver's License.

If you are interested in becoming a part of a team that thrives on making a difference in the lives of others, then we want to hear from you.

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