Resident Services Coordinator – Senior Living

National Church Residences; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Rx options

Dental & Vision

Parental Leave

Life & Disability insurance

Flexible Spending Accounts

Retirement program

Tuition reimbursement

Job summary

National Church Residences, a national nonprofit leader in affordable senior housing and health care, seeks a Service Coordinator to advocate for residents and coordinate supportive services. This on-site role connects residents with community resources and manages relationships with providers and internal teams.

The position requires a bachelor’s degree in social work or related field, plus 2+ years delivering social services to seniors or families.

Qualifications

• Education: Bachelor’s degree in social work preferred.
• Experience: Two or more years delivering social services to elderly and/or family populations preferred.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and coordinate programs and activities.
• Serve as liaison to community agencies and network with service providers.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and refer to community resources.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills, and referrals.
• Provide quality customer service and assist with basic needs.
• Assist residents in accessing services like housekeeping, meals, transportation, and counseling.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with strong communication skills.

Skills

Advocacy

Program coordination

Community networking

Customer service

Education

Bachelor’s degree in social work

Related field acceptable

Job description

National Church Residences, a national nonprofit leader in affordable senior housing and health care, seeks a Service Coordinator to advocate for residents and coordinate supportive services. This on-site role connects residents with community resources and manages relationships with providers and internal teams.

The position requires a bachelor’s degree in social work or related field, plus 2+ years delivering social services to seniors or families.