Senior Living Services Coordinator

National Church Residences; Madison (WI); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical & Rx – 3 plan options

Healthcare Flexible Spending Account

Fertility & Family Building Support

Parental Leave 100%

Dental & Vision coverage

Life & ADD insurance

Disability coverage

Flexible Spending Accounts – dependent

Well-being Programs & EAP

Retirement 3-5%

Tuition reimbursement

PTO & 9 holidays

Job summary

National Church Residences seeks a part-time Service Coordinator in Memphis, TN to advocate for residents, coordinate programs, and connect residents with community services. You will build liaisons with agencies, identify cost-effective resources, and develop a resource directory while ensuring high-quality customer service.

The role requires a Bachelor’s degree in social work or related field and at least two years delivering social services to seniors or families.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two or more years delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.

Responsibilities

• Advocate, organize, problem-solve and deliver results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies and service providers; seek new services.
• Identify low-cost service providers and negotiate discounts.
• Engage residents to identify needs and make referrals to community agencies.
• Develop a Resource Directory listing state/local providers.
• Sponsor educational events on health care, agency support, life skills, and referrals.
• Provide quality customer service addressing concerns and assisting with needs.
• Assist residents in accessing housekeeping, meals, transportation, personal services, and other aid.
• Monitor and relay feedback from residents and families.
• Manage internal/external relationships with effective communication.

Skills

Advocacy

Organization

Problem-solving

Results delivery

Education

Bachelor's degree in social work

Job description

National Church Residences seeks a part-time Service Coordinator in Memphis, TN to advocate for residents, coordinate programs, and connect residents with community services. You will build liaisons with agencies, identify cost-effective resources, and develop a resource directory while ensuring high-quality customer service.

The role requires a Bachelor’s degree in social work or related field and at least two years delivering social services to seniors or families.