Resident Services Coordinator, NAC or HCA Required

Springs Living, LLC

Vancouver, Northern (WA, KY)

Hybrid

USD 29,000 - 36,000

Full time

7 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off/Sabbatical

Paid Training

Career Growth

Discounted Healthy Meals and Free Beve

Access to Gym and Pool

Job summary

The Springs Living, Vancouver, WA, is seeking a compassionate Resident Services Coordinator at The Springs at The Waterfront. You will be the main contact for residents, families, and staff and work with the Health Services Director to ensure accurate care for residents.

Responsibilities include overseeing care plans, scheduling, and leading the health services team, with opportunities for leadership and professional growth in a senior living community.

Qualifications

3 years in health services leadership role.
Active WA State NAC or HCA certifications.
WA Nurse Delegation Certificate.
Med Tech / caregiver experience preferred.
Ability to lead a team and meet deadlines.
Strong ability to present information to groups of managers, residents, employees, and the public.

Responsibilities

Oversee daily health services tasks and care plan creation.
Monitor incident reports and logs; maintain alert charts.
Create and update resident care plans with nursing team.
Inform health services of changes in resident care or status.
Coordinate doctor visits and health provider scheduling.
Lead regular care conferences with residents and families.
Coach and mentor health services staff; manage scheduling for caregivers and med techs.

Skills

Health services leadership

Team leadership

Prioritization & deadlines

Communication with groups

PC skills

Education

WA State NAC or HCA certifications

WA Nurse Delegation Certificate

Med Tech / caregiver experience preferred

Job description

Description

Resident Services Coordinator – The Springs at The Waterfront

1015 W Columbia Way, Vancouver, WA 98660

Welcome to the next generation in senior living, The Springs Living!

Our purpose is to change the way people think, feel, and experience senior living, which starts with changing the way people work in senior living. To accomplish this, we prioritize quality to enhance people’s lives – not only in our services and housing options for independent living, assisted living, and memory care, but also as an employer.

The Springs at The Waterfront is situated along the southern facing Vancouver riverfront and will provide approximately 250 private residences for those 62 and older. This state-of-the-art, 12-story senior living community will offer a variety of floor plans that feature stunning views. Interior spaces are warm and inviting, featuring high-end amenities and services suitable to an urban setting, including secure underground parking. This brand-new community is nothing like you have ever seen, but it is our commitment to compassionate quality care for more than 27 years that is truly distinctive.

Job Description

The Springs at The Waterfront is looking for a compassionate and dedicated Resident Services Coordinator who is committed to providingexcellent care and attention to those we serve. This position reports to the Health Services Administrator. As an RSC in our community, you function as the main point of contact for residents, families, and staff in regard to care needs. You will work closely with the community Health Services Director and Health Services Administrator to ensure accuracy of care for our treasured residents. Other responsibilities include oversight of service planning, assistance with employee scheduling, and team leadership.

Responsibilities

Oversee daily execution of health services team tasks, including but not limited to ADL's, medication administration, care plan creation, TSP's, completion of new resident binders and paperwork, etc.
Monitoring alert charting and communication logs, monitoring and filing incident reports
Create, monitor, and update all resident care plans, working closely with the nursing team
Informing Health Services team members of changes in resident care or status
Communicating with doctors offices and other health team providers, scheduling visits as needed
Leading and conducting regular care conferences with residents and their families
Oversight of health services team members, including coaching and mentoring
Overseeing and creating health services schedule for caregivers and med techs, covering for shifts as needed
Helps lead the health services team to ensure daily tasks are completed

Qualifications

3 years previous experience in health services leadership role required
Active WA State NAC or HCA certifications
WA Nurse Delegation Certificate
Prior experience as Med Tech and/or caregiver preferred
Demonstrated ability to lead a team
Demonstrated ability to prioritize tasks and meet hard deadlines
Expert knowledge on providing care in a senior living setting, including WA regulations knowledge
Ability to effectively present information and respond to questions from groups of managers, residents, employees, and the general public
Ability to prioritize, organize, and delegate assignments
AL & MC regulations knowledge
Ability to interpret a variety of instructions furnished in written, oral, electronic, or schedule form
Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Job Type: Full-time

Salary

The Springs Living provides a competitive compensation package for the Resident Services Coordinator position, with an annual hourly wage of $21.00 - $26.00 per hour, depending on experience.

Benefits