Senior Living Resident Services Coordinator (NAC/HCA Licensed)

The Springs Living, LLC; Vancouver (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplementary Insurance Options

No-cost Telehealth Program

401(k) Matching

Employee Assistance Program

Employee Discounts

Flexible Spending Account

Paid Time Off/Sabbatical

Paid Training

Scholarships

Leadership Training and Coaching

Career Growth

Discounted Healthy Meals and Free Bevv

Job summary

The Springs Living, LLC is seeking a compassionate Resident Services Coordinator for The Waterfront community in Vancouver, WA. You will serve as the main point of contact for residents, families, and staff regarding care needs and collaborate with the Health Services Director and Administrator to ensure accurate resident care.

You will oversee service planning, assist with scheduling, and provide team leadership to maintain high-quality care across ADLs, medications, and care plans.

Qualifications

• 3 years previous experience in health services leadership role required.
• Active WA State NAC or HCA certifications required.
• WA Nurse Delegation Certificate required.
• Prior experience as Med Tech and/or caregiver preferred.
• Demonstrated ability to lead a team and meet deadlines.
• Knowledge of WA regulations for senior care and ability to apply them.

Responsibilities

• Oversee daily health services tasks (ADLs, medication administration, care plan creation, paperwork).
• Monitor alert charts, logs, and incident reports.
• Create and update resident care plans with nursing team.
• Inform team of changes in resident care/status.
• Communicate with doctors and health providers; schedule visits.
• Lead regular care conferences with residents and families.
• Coach and mentor health services staff.
• Plan health services schedule for caregivers and med techs; cover shifts.

Skills

Health leadership

NAC/HCA

Nurse delegation

Team leadership

Prioritization

Care planning

Communication

Education

WA NAC or HCA certification

WA Nurse Delegation Certificate

Tools

Office software

Email

Record keeping

Job description

The Springs Living, LLC is seeking a compassionate Resident Services Coordinator for The Waterfront community in Vancouver, WA. You will serve as the main point of contact for residents, families, and staff regarding care needs and collaborate with the Health Services Director and Administrator to ensure accurate resident care.

You will oversee service planning, assist with scheduling, and provide team leadership to maintain high-quality care across ADLs, medications, and care plans.