Resident Services Coordinator

The Springs Living, LLC; Lake Oswego (OR); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Chiro visits

Career coaching

Leadership training

Dementia care curriculum

Insurance benefits

Scholarships

Growth opportunities

EAP program

Job summary

The Springs at Lake Oswego is seeking a Resident Services Coordinator to serve as the main point of contact for residents, families, and staff regarding care needs. You will work closely with the community nurse to ensure accurate care and coordinate appointments and health-related visits.

Responsibilities include monitoring alert logs, informing Health Services of changes in care, overseeing service planning, and assisting with staff scheduling and team leadership.

Qualifications

• Strong leadership and team-building abilities.
• Attention to detail in care coordination and scheduling.
• Proficient with computers and patient/care documentation.
• Excellent interpersonal and communication skills.

Responsibilities

• Serve as main point of contact for residents, families, and staff regarding care needs.
• Collaborate with community nurse to ensure accuracy of care and update care changes.
• Monitor alert charting and communication logs; inform Health Services staff of changes in care.
• Schedule physician appointments and health-related visits; assist with staff scheduling and team leadership.

Skills

Strong leadership

Attention to detail

Strong computer skills

Interpersonal skills

Job description

Company Description

Welcome to the next generation in Senior Living, The Springs Living.

Description

Welcome to the next generation in Senior Living, The Springs Living.

Our purpose at The Springs is to change the way people think, feel and experience senior housing. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance peoples' lives, and offer quality services and genuine solutions for seniors.

The Springs at Lake Oswego is looking for a Resident Services Coordinator to join our team!

Job Description

The RSC functions as the main point of contact for residents, families, and staff in regards to their care needs. The RSC must be an excellent communicator as they need to ensure all parties are appropriately informed. In this position you will work closely with the community nurse to ensure the accuracy of care for our treasured residents. Our ideal candidate will serve as the primary contact for residents and their families. As the Resident Services Coordinator you are responsible for monitoring alert charting and communication logs, assuring Health Services employees are properly informed of changes in care, scheduling of appointments with physicians, and other health-related appointments for those we serve.

Other responsibilities include oversight of service planning, assistance with employee scheduling, and team leadership. This position also includes assisting with the staff schedule.

Job Type

Full-Time

Qualifications

• A strong leader
• Attention to detail
• Strong computer skills
• Excellent interpersonal and team-building skills
• Ability to pass criminal background and pre-employment drug test
• Sincere appreciation for elders and observable respect for caregivers, med techs and the important work they do.

Experience

• Leadership: 1 year (Required)
• Senior care: 2 years (Preferred)
• Prior experience working in residential care, preferably as a caregiver or medication technician

The Springs Living, LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Perks for working at The Springs Living:*

• FREE chiropractor visits in the community
• Career coaching
• Leadership Classes
• State Approved Dementia Care Curriculum
• Medical, dental, vision, and life insurance
• Scholarship Opportunities
• Supportive environment with opportunities to grow
• New Directions Employee Assistance Program (EAP)

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability To Commute/relocate

• Lake Oswego, OR 97035: Reliably commute or planning to relocate before starting work (Required)

Location

The Springs at Lake Oswego, 3900 Kruse Way Pl 97035

Work Location

In person