Resident Services Coordinator & Events Liaison

City of Hamilton, Ohio; Hamilton (OH); On-site; USD 52,000 - 75,000; Full time

Job summary

The City of Hamilton, Ohio, is seeking an administrative professional to support the Resident Services department. The role reports to the Director of Resident Services and offers significant independent judgment with collaboration across City departments.

Responsibilities include accounts payable and payroll processing, onboarding, and coordination of special events. Strong communication and multi-system proficiency are essential for success.

Qualifications

• Bachelor's degree required or two years of work experience in Resident Services.
• Preferred: Master's Degree.
• Knowledge of municipal operations and good customer service.
• Ability to learn and operate multiple systems and platforms.

Responsibilities

• Administrative Support for Resident Services, including A/P, payroll, onboarding coordination.
• Special Event Operations – assist in producing events with Resident Services staff.
• Customer Service – internal and external support for departmental operations.
• Staff Liaison for Boards & Commissions – coordinate meetings, notices, agendas, and minutes.
• Assist City departments and special events as needed by supervisor.
• Performs related duties as required.

Skills

.NET

Citrix

Govern

Cityworks

GIS

Cityview

Kronos

Payroll

Invoicing

Communication

Education

Bachelor's Degree

Master's Degree

Tools

Cityworks

Kronos

.NET

Job description

The City of Hamilton, Ohio, is seeking an administrative professional to support the Resident Services department. The role reports to the Director of Resident Services and offers significant independent judgment with collaboration across City departments.

Responsibilities include accounts payable and payroll processing, onboarding, and coordination of special events. Strong communication and multi-system proficiency are essential for success.