Resident Services Coordinator

Providence Housing Authority; Providence (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Housing Authority seeks a capable clerical assistant to support the Property Manager and agency-site operations. The role involves word processing, filing, maintaining resident records, and handling rent collections with residents, applicants, and the public.

The position requires strong confidentiality, independent judgment, and the ability to work without constant supervision. A high school diploma is required; college experience is preferred.

Qualifications

• High school diploma required.
• 5 years experience in admissions/occupancy preferred.
• Bi-lingual Spanish preferred.
• Rhode Island driver’s license required.

Responsibilities

• Performs complex clerical work and secretarial assistance to Property Manager.
• Prepares drafts pertaining to leases, resident profiles and records.
• Maintains appointment schedules for unit inspections and resident interviews.
• Provides clerical support using automated systems for site management.
• Receptionist duties at site offices; handles confidential correspondence.

Skills

Typing 50 WPM

Word processing

Customer service

Scheduling

Confidentiality

Education

High school diploma

College degree or some college preferred

Tools

Agency automated rent system

Office software

Job description

Providence Housing Authority seeks a capable clerical assistant to support the Property Manager and agency-site operations. The role involves word processing, filing, maintaining resident records, and handling rent collections with residents, applicants, and the public.

The position requires strong confidentiality, independent judgment, and the ability to work without constant supervision. A high school diploma is required; college experience is preferred.