Assistant Property Manager

Witt/Kieffer; Providence (RI); On-site; USD 28,929 - 32,373; Full time

Job summary

Witt/Kieffer is hiring an Assistant Property Manager in Providence, RI to support residents and maintain community standards. This full-time role involves managing property documentation, resident communications, and compliance.

Applicants should have strong organizational skills and a customer service orientation, with a preference for candidates who are bilingual in English and Spanish. Competitive pay range of $21.00-$23.50/hour is offered.

Qualifications

• Minimum 3 years of administrative office experience; property management experience is preferred.
• Bilingual in English and Spanish, with strong speaking and writing skills.
• Strong customer service mindset and commitment to resident support.

Responsibilities

• Manage housing waitlist and communicate with prospective residents.
• Prepare and process lease agreements.
• Support property managers with documentation and correspondence.

Skills

Customer service mindset

Ability to learn software quickly

Problem-solving skills

Time management

Collaborative teamwork

Excellent communication skills

Bilingual in English and Spanish

Education

High school diploma or equivalent

Some college coursework or certification

Tools

Microsoft Office

RealPage property management software

Job description

About the Organization Statement in Support of Social Justice and Equality Founded in 1979 by women deeply committed to social justice, Women's Development Corporation and Housing Opportunities Corporation stand in solidarity with people of color to promote racial equality, condemn violence and support societal change. We pledge to listen to the concerns of the members of our community and share those concerns with one voice, to support and assist efforts that combat injustice, promote equality and provide equal opportunities and to help rebuild trust, confidence and hope in our society. We believe that safe, sustainable housing is the foundation that enables all individuals and families to become and remain economically stable. In furtherance of this mission, we will continue to devote our energy and resources to the development and management of decent, safe and affordable housing and to join strategic partnerships that seek to improve the health, personal growth and economic self‑sufficiency of our residents. Learn more about our mission here: https://www.wdchoc.org/who-we-are

Exempt/Non-Exempt: Non-Exempt

Full‑Time/Part‑Time: Full‑Time

Shift: Days

Bilingual Assistant Property Manager Opportunity - Providence, RI

Position Summary: Under the general supervision of the Regional Property Manager, the Assistant Property Manager supports current and prospective residents, helps maintain a safe and welcoming community environment, and assists with documentation, compliance, and resident file management. This role is ideal for someone who is organized, service‑oriented, and comfortable working in a fast–paced property management setting.

Pay Range: $21.00-$23.50/hour

Reports to: Regional Property Manager

Essential Duties and Responsibilities

• Maintain and update the housing waitlist and communicate with prospective residents through property management software.
• Coordinate service requests with facilities management using task and inspection software.
• Prepare and process detailed, legally compliant lease agreements.
• Manage rent payments and payment plans to support timely rent collection.
• Support property managers by preparing correspondence, documentation, and reports.
• Assist with annual, REAC, and other property inspections using inspection software.
• Help coordinate extermination services and related resident communication.
• Organize and maintain calendars, schedules, filing systems, and records.
• Pre‑screen applicants for eligibility and income requirements.
• Prepare and maintain permanent tenant files.
• Assist residents with accessing resources and completing documents and applications.
• Receive rent checks, tenant applications, and transfer requests.
• Create and maintain online rental listings and follow up with prospective leads.
• Assign, track, and update resident parking stickers.
• Use RealPage and other property management systems to support data entry, work order tracking, and communication with staff and residents.
• Enter critical, time‑sensitive information into databases and software systems and complete spreadsheet reporting in a timely manner.
• Perform other duties as assigned by the supervisor.

Other Responsibilities

• Provide team coverage as needed for Property Managers and related functions.
• Support other departments as needed on matters related to property management responsibilities.

Education and Experience

High school diploma or equivalent required. Some college coursework or certification in administrative support, business, or accounting is preferred.

At least 3 years of administrative office experience required; property management experience preferred.

Knowledge, Skills and Competencies

• Strong customer service mindset and commitment to resident support.
• Ability to learn industry‑specific software and new systems quickly.
• Ability to take initiative, use sound judgment, solve problems independently, and maintain attention to detail.
• Strong time management and organizational skills.
• Collaborative team player with strong interpersonal skills.
• Excellent verbal and written communication skills.
• Comfort working with diverse communities and individuals from a wide range of backgrounds.
• Proficiency with Microsoft Office and willingness to learn property management software.
• Ability to learn HUD, LIHTC, and other affordable housing regulations.
• Reliable transportation and willingness to travel throughout Rhode Island and New Bedford, Massachusetts, as needed.
• Bilingual in English and Spanish, with strong speaking and writing skills, strongly preferred.
• Interest in pursuing higher‑level property management certifications is encouraged and supported.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands; and talk or hear. The employee must occasionally lift up to 20 pounds. Required to walk and climb several sets of stairs multiple times within the workday. Must be able to drive; frequent travel to other locations such as resident sites, within the community and local region. Work is performed in an office environment. The noise level in the work environment is usually moderate. Use of phones, computer, fax, and other general office equipment.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.