Resident Services Coordinator

StoryPoint; Lake Elmo (MN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint in Minnesota is seeking a friendly Receptionist to provide excellent service to residents and visitors. You will answer calls, route inquiries, check residents in daily, and support the Leasing Team with mail and leasing-related tasks.

The role emphasizes professional appearance, strong communication, and ability to work independently in a busy environment. Comprehensive benefits are provided and advancement opportunities exist within the company.

Qualifications

• High School diploma or equivalent required.
• 1–3 years related experience and/or training preferred.
• Experience in resident services is a plus.

Responsibilities

• Answer all telephone calls and transfer to the appropriate department.
• Daily resident check-in.
• Answer routine inquiries by phone.
• Greet residents and guests courteously.
• Distribute applications to prospective employees.
• Refer residents to the Leasing Team.
• Sort and deliver mail, messages, and packages.

Skills

Customer service

Telephone etiquette

Communication skills

Education

High School diploma or equivalent

Job description

StoryPoint in Minnesota is seeking a friendly Receptionist to provide excellent service to residents and visitors. You will answer calls, route inquiries, check residents in daily, and support the Leasing Team with mail and leasing-related tasks.

The role emphasizes professional appearance, strong communication, and ability to work independently in a busy environment. Comprehensive benefits are provided and advancement opportunities exist within the company.