Resident Concierge & Front Desk Specialist

StoryPoint; Prior Lake (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

StoryPoint is seeking a professional Receptionist to provide efficient and courteous service to residents and the public. You will handle phone calls, guest greetings, and daily check-ins while supporting the Leasing Team and maintenance communications.

The role requires a High School diploma (or equivalent) and 1–3 years of related experience. This is a client-facing position with opportunities for advancement within StoryPoint's innovative environment.

Qualifications

• High School diploma; or 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Strong communication and telephone handling skills.
• Ability to greet residents and guests professionally and provide courteous service.

Responsibilities

• Answer all telephone calls and transfer to the appropriate department.
• Daily resident check-in and greeting residents and guests.
• Answer routine telephone inquiries and provide information.
• Distribute applications to prospective employees.
• Refer residents and families to the Leasing Team.
• Sort and deliver mail, internal messages and packages to residents and staff.
• Maintain knowledge of resident apartments, in-house facilities and local information.
• Assist with accounting duties as assigned by Property Administrator.
• Dress professionally and wear name tag.

Skills

Phone etiquette

Multitasking

Professionalism

Education

High School diploma or GED

Job description

StoryPoint is seeking a professional Receptionist to provide efficient and courteous service to residents and the public. You will handle phone calls, guest greetings, and daily check-ins while supporting the Leasing Team and maintenance communications.

The role requires a High School diploma (or equivalent) and 1–3 years of related experience. This is a client-facing position with opportunities for advancement within StoryPoint's innovative environment.