Resident Services Coordinator

AA Healthcare Management; Kenosha (WI); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Health Insurance including Dental and 

Vision

Descripción de la vacante

AA Healthcare Management seeks a detail-oriented, empathetic Resident Services Coordinator to manage onboarding, administrative operations, and the care transition pipeline for our residents. You will serve as the primary liaison between families and our internal clinical team.

You will collaborate with discharge planners, clinicians, and families, ensuring accurate data and smooth transitions in a fast-paced, tech-enabled environment.

Formación

• 1–3 years of experience in a long-term care, assisted living, or skilled nursing facility (SNF) setting.
• Experience using modern healthcare tech, CRMs, or EHRs. Direct experience with ExaCare is highly preferred, but training will be provided for candidates with strong digital literacy.
• Exceptional verbal and written communication skills for interacting with hospital discharge planners, families, and clinicians.
• Ability to multitask in a fast-paced environment while maintaining meticulous data accuracy.

Responsabilidades

• We are seeking a detail-oriented, empathetic, and tech-savvy Resident Services Coordinator to manage the onboarding, administrative operations, and care transition pipeline for our residents.
• In this role, you will serve as the primary liaison between families and our internal clinical team.

Conocimientos

Healthcare experience

CRMs/EHRs

ExaCare experience

Communication

Multitasking

Descripción del empleo

Resident Services Coordinator Benefits

• Competitive Pay


• Health Insurance including Dental and Vision


• Paid Time Off for Sick and Vacation Days


• Employer Matched 401k


• Daily Pay


• Employee Perks Site

Resident Services Coordinator Qualifications

• 1–3 years of experience in a long-term care, assisted living, or skilled nursing facility (SNF) setting.


• Experience using modern healthcare tech, CRMs, or EHRs. Direct experience with ExaCare is highly preferred, but training will be provided for candidates with strong digital literacy.


• Exceptional verbal and written communication skills for interacting with hospital discharge planners, families, and clinicians.


• Ability to multitask in a fast-paced environment while maintaining meticulous data accuracy.

Resident Services Coordinator Job Summary

We are seeking a detail-oriented, empathetic, and tech-savvy Resident Services Coordinator to manage the onboarding, administrative operations, and care transition pipeline for our residents. In this role, you will serve as the primary liaison between families and our internal clinical team.