Resident Services Coordinator

Spruce Pointe Assisted Living & Memory Care

Florence (OR)

Sur place

USD 45 000 - 65 000

Plein temps

Il y a 9 jours

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Avantages offerts par ce poste

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Employee Assistance Program
401(k)
Life Insurance
Paid Time Off

Résumé du poste

Spruce Pointe Assisted Living & Memory Care in Florence, Oregon, seeks a dedicated Resident Services Coordinator to oversee care teams, coordinate services, and uphold community standards.

You will supervise caregivers and medication technicians, lead trainings, conduct orientations, track in-services, and ensure regulatory compliance while delivering compassionate resident care.

Qualifications

  • Supervise and mentor frontline staff to ensure quality care.
  • Demonstrate strong organizational and time-management skills.
  • Communicate effectively with residents, families, and team.
  • Maintain calm, professional demeanor in fast-paced settings.
  • 2+ years in assisted living, memory care, or long-term care preferred.
  • Experience with medication management and state regulations.
  • Experience conducting staff training and coaching.

Responsabilités

  • Staff Supervision & Training, ensuring policy adherence.
  • Supervise Caregivers and Medication Technicians for quality care.
  • Complete caregivers skills checklists within 30 days of hire.
  • Lead daily staff huddles and communicate updates.
  • Conduct new employee orientation and required pre-service training.
  • Coordinate and track in-services monthly; maintain competency validations.
  • Monitor uniform policy compliance and promote professional standards.
  • Provide consistent performance feedback and coaching.
  • Maintain annual in-service training calendar and track completions.

Connaissances

Staff supervision
Staff coaching
Organization
Communication
Problem solving
Time management
Attention to detail
Regulatory knowledge

Formation

High school diploma or equivalent

Description du poste

Resident Services Coordinator

We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity to every interaction.

Key Responsibilities
  • Staff Supervision & Training
  • Supervise Caregivers and Medication Technicians, ensuring quality care and adherence to policies.
  • Complete Caregivers skills checklists within 30 days of hire and conduct quarterly observations.
  • Lead daily staff huddles and communicate updates effectively.
  • Conduct new employee orientation and ensure completion of pre-service training requirements.
  • Coordinate and track two in-services per month and maintain ongoing competency validations.
  • Monitor staff compliance with uniform policies and promote professional standards.
  • Ensure consistent performance feedback and coaching are provided to Caregivers and Med Techs.”
  • Maintain an annual in-service training calendar and track competency completions.

Resident Care & Service Coordination

Qualifications & Skills
  • High school diploma or equivalent.
  • Demonstrated ability to supervise and mentor frontline staff.
  • Strong organizational, problem-solving, and time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to remain calm and professional in fast-paced, high-pressure environments.
  • 2+ years of experience in assisted living, memory care, or long-term care preferred.
  • Experience in medication management and familiarity with state regulations.
  • Prior experience conducting staff training and coaching.
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Employee Assistance Program
  • 401(k)
  • Life Insurance
  • Paid Time Off
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