Resident Services Concierge

Sr Companies; Tennessee; On-site; USD 13,776 - 22,041; Full time

Job summary

Sr Companies is seeking a friendly receptionist/clerical assistant for Randall Residence of Decatur in Decatur, IL. The role involves answering phones, greeting families and residents, and handling light administrative tasks to support daily operations.

The position emphasizes courteous communication, HIPAA awareness, and teamwork within the community. Experience with basic office software and strong organizational skills are preferred.

Qualifications

• Language Ability: read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
• Reasoning Ability: apply common sense understanding to carry out instructions; solve problems with a few concrete variables.
• Computer Skills: knowledge of Microsoft Office Suite.
• Education/Experience: High school diploma or GED; or less than one year related experience or training; or equivalent combination of education and experience.

Responsibilities

• Speak with residents, families, and visitors with empathy and respect.
• Answer phones with a welcoming, courteous attitude.
• Assist in scheduling and processing new hire paperwork.
• Handle mail and typing of correspondence as requested.
• Greet visitors and direct to appropriate department.

Skills

Microsoft Office Suite

Phone etiquette

Education

High school diploma or GED

Job description

Sr Companies is seeking a friendly receptionist/clerical assistant for Randall Residence of Decatur in Decatur, IL. The role involves answering phones, greeting families and residents, and handling light administrative tasks to support daily operations.

The position emphasizes courteous communication, HIPAA awareness, and teamwork within the community. Experience with basic office software and strong organizational skills are preferred.