Resident Services Front Desk Concierge

Atria Senior Living; Ann Arbor (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

PTO

Anniversary rewards

Scores Reward

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) match

Tuition reimbursement

Job summary

Atria Senior Living is hiring for an on-site clerical/administrative role in our community. You will answer calls, greet visitors, coordinate reservations, and support daily office operations to ensure residents and families receive timely, friendly service.

Responsibilities include handling mail, scheduling, and basic bookkeeping tasks as well as supporting staff and residents with information and directions as needed. Training is provided and dependents on location may apply.

Qualifications

• High school diploma or GED or 1–3 years related experience or equivalent.
• Basic First Aid and CPR certification where required.
• Must complete Atria training programs.
• Able to read and comprehend simple instructions and write simple correspondence.
• Able to perform basic arithmetic and handle routine tasks.
• Able to operate telephone, emergency call system, monitoring board or beeper, photocopier.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and route to appropriate staff.
• Greet visitors on-site and provide directions and information.
• Coordinate guestroom reservations and manage appointment calendars.
• Assist with mail, publications, and office supplies.
• Collect rent and other payments for bookkeeping and reporting.
• Perform clerical duties including filing, photocopying, and document production.
• May drive company vehicle for community-related tasks where required.
• Other duties as assigned by the community.

Skills

Communication

Customer service

Reading & writing

Basic math

Multitasking

Education

High school diploma or GED

Tools

Telephone system

Photocopier

Job description

Atria Senior Living is hiring for an on-site clerical/administrative role in our community. You will answer calls, greet visitors, coordinate reservations, and support daily office operations to ensure residents and families receive timely, friendly service.

Responsibilities include handling mail, scheduling, and basic bookkeeping tasks as well as supporting staff and residents with information and directions as needed. Training is provided and dependents on location may apply.