Resident Services Specialist — Community Operations & Support

FirstService Residential; Charlotte (NC); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Comprehensive medical benefits

Paid holidays

401k with company match

Job summary

A property management company is seeking a Resident Services Administrator to manage day-to-day operations of community associations in Charlotte, NC. Responsibilities include managing homeowner communications, customer service, and maintaining association documents. Ideal candidates possess strong organizational skills and proficiency in Microsoft Office. The position offers a full-time schedule with competitive benefits.

Qualifications

• Ability to work with sensitive and/or confidential information.
• Must be mobile enough to move around the office and property.

Responsibilities

• Assist in the administration of Community Association operations.
• Provide excellent customer service to residents and homeowners.
• Log homeowner inquiries and work requests.

Skills

Strong organizational skills

Strong written and verbal communication skills

Excellent word processing and computer skills

Critical thinking and problem-solving abilities

Proficiency in Microsoft Office, Outlook and Windows

Job description

A property management company is seeking a Resident Services Administrator to manage day-to-day operations of community associations in Charlotte, NC. Responsibilities include managing homeowner communications, customer service, and maintaining association documents. Ideal candidates possess strong organizational skills and proficiency in Microsoft Office. The position offers a full-time schedule with competitive benefits.