Resident Leasing & Services Specialist

The Community Builders, Inc.; Baltimore (MD); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays

403(b) retirement plan with company match

Confidential, 24/7 Employee Assistance Program

Job summary

A nonprofit real estate developer is seeking a full-time Resident Specialist in Baltimore, MD. This role involves providing superior customer service, leasing apartments, assisting with resident requests, and managing administrative duties. Qualified candidates should have customer service experience in property, hotel, or retail sectors, and proficiency in Microsoft Office. The position offers competitive pay at $24/hour along with comprehensive benefits including health insurance and a retirement plan.

Qualifications

• Demonstrated ability to learn and operate office systems including telephone, copier and computer systems.
• Experience and proficiency of Microsoft Office.

Responsibilities

• Provide superior customer service to residents, guests, and team members.
• Show and lease apartments, assist in moving process.
• Handle administrative support for property-related tasks.

Skills

Excellent Customer Service

Verbal and written communication

Typing speed of at least 35 wpm

Proficiency with Microsoft Office

Education

High school graduate or GED equivalent

Customer service experience in Property/Hotel/Retail, Sales 1+ year

Tools

Microsoft Office

Yardi

Job description

A nonprofit real estate developer is seeking a full-time Resident Specialist in Baltimore, MD. This role involves providing superior customer service, leasing apartments, assisting with resident requests, and managing administrative duties. Qualified candidates should have customer service experience in property, hotel, or retail sectors, and proficiency in Microsoft Office. The position offers competitive pay at $24/hour along with comprehensive benefits including health insurance and a retirement plan.