Resident Services & Community Coordinator

FirstService Residential; San Francisco (CA); In loco; USD 58.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

401K match

Vacation & holidays

Pet insurance

Tuition reimbursement

Legal services

Wellbeing support

Domestic partner coverage

HSA

FSA

Descrizione del lavoro

FirstService Residential is seeking an onsite Assistant Community Manager to support residents and staff at our San Francisco location. You will serve as liaison with residents, board members, and vendors while handling administrative and project tasks per management direction.

The ideal candidate will manage communications, document incidents, and assist with move coordination, site reviews, and reports, while maintaining an organized work environment and adherence to company standards.

Competenze

• Must have GED or high school diploma.
• Proficiency with Outlook, Word, Excel and PowerPoint.
• Strong written and oral communication; able to work under deadlines.

Mansioni

• Greet residents and guests professionally.
• Answer calls from board members, homeowners, and vendors.
• Monitor security cameras and report incidents.
• Document incidents and contact emergency services when needed.
• Maintain data in Connect, Tasks, and other FirstService databases.
• Prepare clear, concise written communications to residents.
• Coordinate move management and related duties.
• Conduct site reviews and follow-up correspondence.
• Manage packages and conduct daily audits.
• Assist staff with administrative duties.
• Process ARC applications.
• Generate association and management reports.
• Operate Access Card and Directory system.
• Enforce rules professionally.
• Assist with light maintenance and site setup.
• Process maintenance requests.
• Inventory and maintain supplies.
• Maintain an organized workspace.
• Complete training and attend mandatory events.
• Other duties as assigned.

Conoscenze

Deadline management

Professionalism

Communication

Problem solving

Draft correspondence

MS Office

Organization

Team collaboration

Formazione

GED or high school diploma

Strumenti

Connect

Tasks

FirstService databases

Descrizione del lavoro

FirstService Residential is seeking an onsite Assistant Community Manager to support residents and staff at our San Francisco location. You will serve as liaison with residents, board members, and vendors while handling administrative and project tasks per management direction.

The ideal candidate will manage communications, document incidents, and assist with move coordination, site reviews, and reports, while maintaining an organized work environment and adherence to company standards.