Associate Community Manager: Elevate Resident Experience

Pmp Management; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

PMP Management in San Francisco, CA seeks an Associate Community Manager to support community operations and deliver exceptional resident services. You will assist with daily administrative tasks, coordinate with the Portfolio Manager, and help maintain community standards.

You will engage with residents, boards, and vendors, preparing board packets, updating records, and communicating clearly to ensure smooth on-site management. Strong writing and organizational skills are essential.

Qualifications

• 4 Year College Degree preferred but not required.

Responsibilities

• Provide extraordinary customer service to residents, guests, Board Members, and vendors.
• Assist the Portfolio Manager with on-site management tasks and duties as assigned.
• Assemble and disseminate Board Packets 7 days before Board Meetings and hand-deliver to site Board Members.
• Post meeting agendas and notices to meet civil code deadline requirements.
• Attend Board Meetings and facilitate discussions and decisions.
• Update documents including agendas, minutes, financial statements, and insurance policies.
• Coordinate with third-party vendors for seamless collaboration.
• Prepare engaging monthly newsletters for community updates.
• Reach out to owners regarding non-compliance or delinquencies.
• Support the architectural application process and review calendars for timely responses.
• Generate and oversee resident work orders and service requests.

Skills

Customer service

Communication

Administrative support

Microsoft Office

Attention to detail

Education

4-year degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

PMP Management in San Francisco, CA seeks an Associate Community Manager to support community operations and deliver exceptional resident services. You will assist with daily administrative tasks, coordinate with the Portfolio Manager, and help maintain community standards.

You will engage with residents, boards, and vendors, preparing board packets, updating records, and communicating clearly to ensure smooth on-site management. Strong writing and organizational skills are essential.