Resident Services & Community Coordinator

Sun Communities & Sun Outdoors; Mesa (AZ); Sur place; USD 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental and Vision plans

On-site fitness center

401(k) match

Paid time off

Tuition reimbursement

Parental leave

Résumé du poste

Sun Communities & Sun Outdoors is seeking an Office Coordinator in Mesa, AZ. The role includes greeting residents, handling communications, processing rents and fees in Yardi, and supporting events and marketing efforts.

The position requires 2 years of admin experience, NetSuite familiarity, and strong communication skills. A valid driver’s license and professional appearance are expected; on-site duties and customer service are central to daily tasks.

Qualifications

• High School Diploma or GED required.
• 2 years of administrative experience required.
• 6 months experience with NetSuite preferred.
• 6 months experience in property management office preferred.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Excellent problem solving skills.
• Intermediate computer proficiency.
• Professional appearance.
• Must have a valid driver’s license.

Responsabilités

• Greets guests and residents and addresses comments or complaints to the Community Manager.
• Prepare and distribute resident communications, notices, renewals and leases.
• Process deposits, fees, rents, inspections and other charges in Yardi and issue receipts.
• Compile and reconcile monthly reports; maintain records as per Operations Manual.
• Perform general administrative tasks such as answering phones, typing, filing, and faxing.
• Review and code invoices for Community Manager approval.
• Schedule clubhouse rentals and process rental fees.
• Maintain office supplies and place supply orders as needed.
• Make collection calls for rent and route bad debt files to collections.
• Process move-ins and move-outs per Operations Manual.
• Assist with planning resident events within the community.
• Assist with marketing materials for homes and community events as directed.

Connaissances

Communication skills

Customer service

Problem solving

Intermediate computer skills

Professional appearance

Formation

High School Diploma or GED

Outils

NetSuite

Description du poste

Sun Communities & Sun Outdoors is seeking an Office Coordinator in Mesa, AZ. The role includes greeting residents, handling communications, processing rents and fees in Yardi, and supporting events and marketing efforts.

The position requires 2 years of admin experience, NetSuite familiarity, and strong communication skills. A valid driver’s license and professional appearance are expected; on-site duties and customer service are central to daily tasks.