Resident Services Administrator — Property Management

The Lewis Group of Companies; Rancho Cucamonga (CA); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay $24.50

Annual merit increases

Cell phone allowance

Clothing allowance

Medical/Dental/Vision Insurance

401(k) Match

Apartment rental discounts

Paid time off

Training and advancement

Descripción de la vacante

The Lewis Group of Companies is seeking a Community Administrator to support the Homecoming at The Resort in Rancho Cucamonga, CA. You will work with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service and smooth daily operations.

Responsibilities include managing the resident services desk, processing rent, maintaining files, coordinating mail and deliveries, assisting in leasing, and promoting a customer-first environment.

Formación

• 1–2+ years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Responsabilidades

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Conocimientos

Communication

Interpersonal skills

Customer service

Organizational skills

Herramientas

Microsoft Office

Descripción del empleo

The Lewis Group of Companies is seeking a Community Administrator to support the Homecoming at The Resort in Rancho Cucamonga, CA. You will work with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service and smooth daily operations.

Responsibilities include managing the resident services desk, processing rent, maintaining files, coordinating mail and deliveries, assisting in leasing, and promoting a customer-first environment.