Resident Experience & Admin Coordinator

Lewis Group of Companies; Chino Hills (CA); In loco; USD 48.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Apartment rental discounts

Paid time off

Descrizione del lavoro

Lewis Group of Companies is seeking a Community Administrator in Chino Hills, CA. You will work with the Community Director and onsite staff to provide exceptional service to residents, blending administrative duties with leasing support to create a positive first and lasting impression.

The role requires 1–2 years of admin or customer service experience, strong communication, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Competenze

• 1–2 years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.–6:00 p.m. (Working weekends required)
• Valid driver’s license preferred

Mansioni

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Conoscenze

Administrative experience

Customer service

Communication skills

Organizational skills

Multitasking

MS Office

Driver's license

Strumenti

MS Office

Descrizione del lavoro

Lewis Group of Companies is seeking a Community Administrator in Chino Hills, CA. You will work with the Community Director and onsite staff to provide exceptional service to residents, blending administrative duties with leasing support to create a positive first and lasting impression.

The role requires 1–2 years of admin or customer service experience, strong communication, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.