Community Administrator (Homecoming at The Resort)

Lewis Group of Companies; Rancho Cucamonga (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Hourly wage: $24.50 per hour

Annual merit increases and annualBonus

Cell Phone Allowance: $60/month

Clothing Allowance: $650 first year, $

First-year clothing allowance: $650

Clothing allowance: $450 each year

Medical/Dental/Vision Insurance

401(k) Plan with Company Match

Apartment Rental Discounts

Paid Time Off, Holidays, and Vacation

Continued training and advancement

Job summary

Lewis Group of Companies is seeking a Community Administrator to support the on-site team at a Rancho Cucamonga community. You will handle the resident services desk, rent processing, and file maintenance while collaborating with the leasing team to assist in showing and leasing apartments.

The role emphasizes customer service, organization, and multi-tasking in a fast-paced environment, with weekend hours and a focus on resident satisfaction within a community-focused company.

Qualifications

• 1-2 years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.-6:00 p.m. (Working weekends required)
• Valid driver's license preferred

Responsibilities

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Skills

Administrative experience

Customer service

Organization

Multitasking

MS Office

Driver's license

Tools

Microsoft Office

Job description

Description

Community Administrator — Homecoming at The Resort, Rancho Cucamonga, CA

Company: Lewis Group of Companies

About Us:

Lewis Group of Companies is one of the nation's largest privately held real estate development firms. With over 70 years of experience, we're committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.

Your Role: Community Administrator

As a Community Administrator, you'll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.

What You'll Do:

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Please note: This posting is a summary of the role's primary duties. For a comprehensive list of essential functions, physical demands, and formal requirements, please request the full internal job description.

What We're Looking For:

• 1-2 years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.-6:00 p.m. (Working weekends required)
• Valid driver's license preferred

Compensation & Perks:

• The Lewis Group of Companies reasonably expects to pay $24.50 per hour for this role, with actual compensation based on skills, experience, location, and business needs.
• Performance Incentives: Annual merit increases and annual bonus opportunities
• Cell Phone Allowance: $60/month
• Clothing Allowance: $650 in your first year, $450 each following year
• Medical/Dental/Vision Insurance (variety of plans to choose from)
• 401(k) Plan with Company Match
• Apartment Rental Discounts
• Paid Time Off, Holidays, and Vacation Time
• Continued training and advancement potential within the Lewis portfolio

Why Join Lewis?

At Lewis, we're more than a property management company—we're a community builder. We care deeply about our employees and believe in investing in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career goals.

Lewis Management Corp.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.