Resident Services & Leasing Coordinator

The Lewis Group of Companies; Eastvale (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Annual merit increase

Annual bonus

Cell phone allowance

Clothing allowance

Medical insurance

401(k) match

Apartment discounts

Paid time off

Training & advancement

Job summary

The Lewis Group of Companies is seeking a Community Administrator for Homecoming at Eastvale, CA. You will work with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to residents, blending admin tasks with leasing support to create a positive first and lasting impression.

Day-to-day duties include running the resident services desk, processing rent and notices, maintaining files, handling mail and packages, coordinating with maintenance

Qualifications

• 1–2+ years of administrative or customer service experience; property management experience preferred.
• Excellent communication and interpersonal skills with a strong customer service focus.
• Strong organizational skills and attention to detail.
• Ability to handle multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Availability to work 9:00 a.m.–6:00 p.m. (Working weekends required).
• Valid driver’s license preferred.

Responsibilities

• Manage the resident services desk and maintain an organized office environment.
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies.
• Maintain accurate resident files and records.
• Manage incoming mail, packages, and deliveries for residents.
• Collaborate with maintenance and leasing staff to support daily operations.
• Answer phones and emails while handling resident inquiries and requests.
• Assist in the sales process by touring prospective residents and helping lease new apartment homes.
• Promote a proactive, customer-first environment and strengthen resident satisfaction.
• Perform other duties as assigned to support community operations.

Skills

Administrative experience

Customer service

Communication skills

Organizational skills

Multitasking

Microsoft Office proficiency

Driver's license

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Lewis Group of Companies is seeking a Community Administrator for Homecoming at Eastvale, CA. You will work with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to residents, blending admin tasks with leasing support to create a positive first and lasting impression.

Day-to-day duties include running the resident services desk, processing rent and notices, maintaining files, handling mail and packages, coordinating with maintenance