Community Concierge & Leasing Support

Lewis Group; Rancho Cucamonga (CA); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Plan with Company Match

Apartment Rental Discounts

Paid Time Off

Holidays and Vacation Time

Cell Phone Allowance

Clothing Allowance

Continued training and advancement

Annual merit increases and annualbonus

Job summary

The Lewis Group of Companies is seeking a Community Administrator in Eastvale, California. You will work with the Community Director and onsite staff to provide exceptional service to residents, handle leasing support, and maintain a welcoming community experience.

Responsibilities include rent processing, file maintenance, and assisting in tours and leasing. The role requires 1–2+ years in admin or customer service, strong communication, and weekend availability.

Qualifications

• 1–2+ years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.–6:00 p.m. (Working weekends required)
• Valid driver’s license preferred

Responsibilities

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Skills

Customer service

Communication

Organizational skills

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

The Lewis Group of Companies is seeking a Community Administrator in Eastvale, California. You will work with the Community Director and onsite staff to provide exceptional service to residents, handle leasing support, and maintain a welcoming community experience.

Responsibilities include rent processing, file maintenance, and assisting in tours and leasing. The role requires 1–2+ years in admin or customer service, strong communication, and weekend availability.