Resident Services & Leasing Coordinator

Lewis Group of Companies; Rancho Cucamonga (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Hourly wage: $24.50 per hour

Annual merit increases and annualBonus

Cell Phone Allowance: $60/month

Clothing Allowance: $650 first year, $

First-year clothing allowance: $650

Clothing allowance: $450 each year

Medical/Dental/Vision Insurance

401(k) Plan with Company Match

Apartment Rental Discounts

Paid Time Off, Holidays, and Vacation

Continued training and advancement

Job summary

Lewis Group of Companies is seeking a Community Administrator to support the on-site team at a Rancho Cucamonga community. You will handle the resident services desk, rent processing, and file maintenance while collaborating with the leasing team to assist in showing and leasing apartments.

The role emphasizes customer service, organization, and multi-tasking in a fast-paced environment, with weekend hours and a focus on resident satisfaction within a community-focused company.

Qualifications

• 1-2 years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.-6:00 p.m. (Working weekends required)
• Valid driver's license preferred

Responsibilities

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Skills

Administrative experience

Customer service

Organization

Multitasking

MS Office

Driver's license

Tools

Microsoft Office

Job description

Lewis Group of Companies is seeking a Community Administrator to support the on-site team at a Rancho Cucamonga community. You will handle the resident services desk, rent processing, and file maintenance while collaborating with the leasing team to assist in showing and leasing apartments.

The role emphasizes customer service, organization, and multi-tasking in a fast-paced environment, with weekend hours and a focus on resident satisfaction within a community-focused company.