Resident Services & Leasing Administrator

The Lewis Group of Companies; Sacramento (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Annual merit increases

Annual bonus opportunities

Cell Phone Allowance: $60/month

Clothing Allowance: $650 in your first

$450 each following year

Medical/Dental/Vision Insurance

401(k) Plan with Company Match

Apartment Rental Discounts

Paid Time Off, Holidays, and Vacation

Continued training and advancement

Job summary

The Lewis Group of Companies is seeking a Community Administrator in Sacramento, CA, to support the Community Director, Business Manager, Leasing Manager, and onsite staff. This role blends administrative duties with resident engagement and leasing support, creating a positive first and lasting impression of the community.

Responsibilities include managing the resident services desk, rent processing, file accuracy, mail handling, coordinating with maintenance and leasing, answering inquiries,

Qualifications

• 1-2+ years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.-6:00 p.m. (Working weekends required)
• Valid driver's license preferred

Responsibilities

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Assist in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Skills

Customer service

Communication

Attention to detail

Multitasking

Organizational skills

Tools

Microsoft Office

Job description

The Lewis Group of Companies is seeking a Community Administrator in Sacramento, CA, to support the Community Director, Business Manager, Leasing Manager, and onsite staff. This role blends administrative duties with resident engagement and leasing support, creating a positive first and lasting impression of the community.

Responsibilities include managing the resident services desk, rent processing, file accuracy, mail handling, coordinating with maintenance and leasing, answering inquiries,