Resident Services Admin & CRM Coordinator

Automatic Data Processing, Inc.; Orlando (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health plan

Retirement plan

Paid time off

Holidays

Flexible Spending Accounts

Education Assistance

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Orlando Neighborhood Improvement Corp in Orlando, FL seeks an Administrative Assistant with CRM experience to manage data, schedules, and program records. The role provides crucial administrative and programming support, ensures data integrity, and supports reporting, outreach, and resident services activities.

The position requires an Associates degree, 2+ years of administrative experience, and proficiency in Microsoft Office.

Qualifications

• Associates degree (AS) in Office Administration or related field.
• Minimum of two years of recordkeeping and administrative experience.
• Able to pass Level II background check fingerprinting.
• Strong computer skills with Microsoft Office Suite.
• Occasional evenings and weekend hours.
• Knowledge of database systems.
• Fast, accurate typing and data entry skills.
• Ability to handle confidential information with discretion.
• Willingness to learn and use other software applications.
• Strong spelling/grammar, reading/comprehension, and communication skills.
• Clear, persuasive communication in group settings.

Responsibilities

• Coordinate and schedule meetings, conferences, and community programs.
• Update program materials and community resource databases per protocols.
• Research local agencies to identify partnerships and improve service use.
• Support planning, resource coordination, and engagement with partners.
• Generate reports and compile data for program evaluation.
• Track outcomes and participant data for documentation and analysis.
• Handle sensitive information in line with data security and confidentiality.

Skills

CRM experience

Data entry

Microsoft Office

Discretion

Typing speed

Education

Associates degree in Office Administration

Tools

CRM software

Database systems

Job description

Orlando Neighborhood Improvement Corp in Orlando, FL seeks an Administrative Assistant with CRM experience to manage data, schedules, and program records. The role provides crucial administrative and programming support, ensures data integrity, and supports reporting, outreach, and resident services activities.

The position requires an Associates degree, 2+ years of administrative experience, and proficiency in Microsoft Office.