Regional Administrative Specialist

Massey Services, Inc.; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid vacations & sick time

Tuition Reimbursement Program

Job summary

Massey Services, Inc. seeks a Regional Administrative Assistant to support Regional/Division Managers in Orlando, FL. You will manage communications, scheduling, mail handling, and meeting coordination while ensuring accurate reporting and data maintenance.

You will liaise with Service Centers, Corporate Office, and Executive Office, support HR processes, and assist with budgets and operational reporting. A positive, organized, service‑oriented approach is essential.

Qualifications

• High school diploma or equivalent required.
• College degree in business related field strongly preferred.
• Must possess computer expertise in Word, Excel and Power Point (minimum, other program knowledge helpful).
• Must possess exceptional oral and written communication skills, plus ability to compose professional letters.
• Extensive experience interacting with the public or in a customer service role required.
• Supervisory experience preferred.
• Must be flexible with regard to assignments and work hours (overnight out-of-town work may be required).
• Ability to create programs for field operations required.
• Ability to analyze numerical data required.
• Shorthand/speed writing preferred.
• Ability to prioritize work and complete tasks in a fast‑paced environment required.
• Must possess excellent follow‑through ability and good judgment.
• Must possess ability to operate general office equipment.
• Must be organized, friendly and exhibit a willing‑to‑please demeanor at all times.
• Must be able to pass typing, math, spelling and other standard pre‑employment tests.
• Background checks completed on all candidates considered for hire

Responsibilities

• Maintain a professional image in both appearance and work area.
• Answer all phone calls for Regional/Division Managers and respond to caller’s requests.
• Receive and sort incoming mail for Regional/Division Managers; respond or route as needed.
• Compose correspondence for Regional Managers and maintain their schedule.
• Attend meetings, take notes, and follow up on actions.
• Act as liaison between Service Centers, Corporate Office, and Executive Office.
• Arrange regional meetings, book venues, accommodations, and catering as needed.
• Travel with Regional/Division Manager to meetings or assist with service center issues.
• Handle customer inquiries and complaints and research information as requested.
• Assist Human Resources with data for personnel files and pre-employment processes.
• Arrange interviews and ensure compliance with pre-employment programs.
• Compile operational reports and weekly Sales Recap; assist with budgets and P&L data.
• Stay current with technical information through training classes; perform other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Customer service experience

Organizational skills

Education

High school diploma

College degree preferred

Tools

Word processing software

Job description

Massey Services, Inc. seeks a Regional Administrative Assistant to support Regional/Division Managers in Orlando, FL. You will manage communications, scheduling, mail handling, and meeting coordination while ensuring accurate reporting and data maintenance.

You will liaise with Service Centers, Corporate Office, and Executive Office, support HR processes, and assist with budgets and operational reporting. A positive, organized, service‑oriented approach is essential.